PMP Certified Implementation Consultant

Job Summary

As a fully remote Lead Implementation Consultant, the candidate will manage end-to-end implementations for large-scale enterprise customers, ensuring timely go-lives while acting as a trusted advisor and collaborating with various teams to drive customer success.

Key responsibilities

• Lead end-to-end implementations for large-scale enterprise customers, ensuring alignment with project timelines and expectations
• Act as a trusted guide for customers, building confidence with legal operations leaders and technical stakeholders throughout the implementation process
• Oversee multiple simultaneous enterprise implementations, managing priorities, risks, and escalations effectively

Required qualifications

• 6+ years of hands-on experience in a customer-facing implementation role at a B2B SaaS company
• PMP or CAPM certification required
• Strong understanding of data ETL, migration tasks, and software/web technologies including SQL, RESTful APIs, and OAuth
• Excellent project management skills, with expertise in planning and risk management across multiple projects
• Familiarity with waterfall and agile (Scrum) methodologies