Post-Sales Enablement Manager
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Job Summary
To enhance the effectiveness of post-sales teams, the full-time remote Post-Sales Enablement Manager will develop onboarding programs, translate product changes into actionable insights, and coach teams on customer-facing skills and tool utilization.
Key responsibilities:
- Build enablement programs for Renewals, Customer Success, Solutions, and Support teams
- Own the enablement roadmap, prioritizing requests and addressing process needs
- Create learning experiences that connect product capabilities to customer value
Required qualifications:
- 3-5 years of experience in post-sales or enablement, with a focus on B2B SaaS
- Strong understanding of the post-sales lifecycle and experience with multiple functions
- Proven track record of improving team performance through enablement programs
- Technical fluency to learn and explain API-based products to diverse audiences
- Experience with Gainsight and familiarity with Salesforce, Gong, and Seismic
Complete Job Description
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