Powersports Customer Support Specialist
Job Summary
To support powersports dealerships, the part-time Powersports Customer Support Specialist will provide knowledgeable assistance and troubleshooting for software inquiries, working both remotely and onsite in Norfolk, VA.
Key responsibilities
- Provide friendly and knowledgeable support to dealership staff via phone and ticketing system
- Investigate and troubleshoot software issues by asking questions and collaborating with teammates
- Manage customer inquiries from initial contact through resolution, ensuring clear communication throughout the process
Required qualifications
- Experience supporting SaaS platforms or technical software
- Familiarity with dealership operations or Dealer Management Systems (DMS)
- Strong critical-thinking and troubleshooting skills
- Ability to effectively communicate with customers over the phone
- Willingness to learn and adapt to new technologies
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 38,944 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
