Practice Assistant
Job Summary
To support clinical and administrative operations, the full-time Practice Assistant will manage clinical documents, triage phone and messaging communications, and coordinate medical records while working remotely in a U.S.-based position.
Key responsibilities
- Receive, review, and route clinical documents and requests while ensuring accurate filing in the EMR
- Triage inbound admin calls and messages, escalating or routing them to appropriate team members
- Handle incoming medical records, manage uploads, and coordinate referrals and consult orders
Required qualifications
- Experience in telehealth operations, medical assistant support, or virtual healthcare administration
- Proficiency with EMR systems (Athena) and communication platforms like Slack
- Strong organizational skills with high attention to detail
- Knowledge of healthcare terminology and HIPAA compliance
- Basic technical proficiency with videoconference tools and telehealth platform troubleshooting
Complete Job Description
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