Pre-Services Coordinator

Job Summary

To support all satellite locations, the full-time Pre-Services Coordinator will manage patient scheduling, verify insurance eligibility, and provide appointment details while working remotely with occasional in-office requirements.

Key responsibilities

• Answers incoming calls and assesses patient needs to schedule new patient appointments
• Obtains and enters patient demographic and insurance information into computer systems, ensuring pre-visit requirements are met
• Proactively follows up with patients on missing insurance information and medical records prior to their visits

Required qualifications

• High School diploma or equivalent required; Associate's degree in Finance or Business or four years of revenue cycle experience preferred
• Minimum three years of medical receptionist experience with knowledge of insurance forms and scheduling software strongly preferred
• Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel) required
• Ability to adjust to multiple demands and shifting priorities
• Willingness to come into an office location when necessary