Preauthorization Case Manager

Job Summary

To support a dynamic team in international private medical insurance, the full-time Preauthorization Case Manager will manage preauthorization requests, ensuring eligibility and benefit reservations while working remotely.

Key Responsibilities

• Manage preauthorization requests end-to-end, ensuring eligibility aligns with policy terms
• Build strong relationships with members, providers, and internal teams
• Deliver excellent customer service across all communication channels

Required Qualifications

• Experience in private medical insurance, claims administration, preauthorization, or underwriting is advantageous
• Proficient in Microsoft Office 365
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication skills with a professional, empathetic approach
• Good organizational skills and attention to detail