Prescription Verification Specialist
Job Summary
Working remotely full-time, the Prescription Verification Specialist will verify contact lens prescriptions by processing inbound images, responding to customer inquiries, and adhering to standardized processes while maintaining a competitive earning potential.
Key responsibilities
- Verify contact lens prescriptions by processing images from customers and eye care providers
- Respond to customer emails and text messages regarding their prescriptions and advise on order adjustments
- Maintain compliance with company policies and procedures while achieving performance metrics
Required qualifications
- High school diploma or equivalent experience
- Typing skills of at least 40 words per minute and technical proficiency
- Reliable internet connection with minimum speeds of 20 mbps download and 10 mbps upload
- A private and dedicated workspace free from interruptions
- Self-motivated with a positive, solution-oriented mindset
Complete Job Description
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