Principal Forward Deployed Engineer
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Job Summary
As a full-time remote Principal Forward Deployed Engineer, the successful candidate will bridge hands-on software development with high-impact customer technical strategy, partnering with enterprise clients to architect, deploy, debug, and optimize Workday's AI agents and developer platform solutions within live environments.
Key responsibilities
- Deploy, configure, and debug AI agents and integrations in live enterprise environments
- Lead technical discovery sessions to translate complex business requirements into product configurations and integration specifications
- Capture field telemetry and customer friction points to influence the core product roadmap and engineering backlog
Required qualifications
- 7+ years of experience in Forward Deployed Engineering, Solutions Engineering, Technical Consulting, or Software Development
- Hands-on coding and debugging skills in languages such as Python or Java, with a solid understanding of REST APIs and system architecture
- Proven experience working directly with enterprise clients on complex software deployments and live data troubleshooting
- Ability to abstract generalizable product requirements from bespoke customer issues
- Exceptional verbal and written technical communication skills
Complete Job Description
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