Principal Technical Account Manager
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Job Summary
Engaging directly with C-suite and VP-level stakeholders, the full-time remote Principal Technical Account Manager will manage the technical strategy and governance for complex global accounts, define strategic KPIs, and drive the integration of AI analytics into service delivery frameworks.
Key responsibilities
- Direct the technical strategy for complex global accounts, aligning enterprise goals with product journeys
- Influence C-suite stakeholders to align their long-term business vision with the company's capabilities
- Own the evolution of global TAM delivery by defining KPIs and creating service frameworks for knowledge sharing
Required qualifications
- 10+ years of experience in technical account management, enterprise architecture, or consulting
- Expertise in cybersecurity architectures and risk management frameworks
- Proven track record of operationalizing AI tools and predictive analytics in technical teams
- Exceptional executive presence and ability to build trust with C-suite stakeholders
- Deep knowledge of enterprise IAM, security governance, and multi-cloud infrastructure
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