Process Consultant (Non-Voice)

Job Summary

To support healthcare operations, the full-time Process Consultant (Non-Voice) will work remotely, focusing on accurate claims processing, administrative support, and maintaining productivity standards.

Key responsibilities

• Review and process healthcare claims according to established guidelines
• Investigate and resolve claim-related issues while maintaining quality standards
• Collaborate with peers and cross-functional teams to ensure compliance and efficiency

Required qualifications

• High school diploma or equivalent
• Basic computer proficiency and ability to navigate multiple systems
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook
• Ability to maintain confidentiality and handle sensitive information
• Previous experience in healthcare operations or claims processing is preferred