Process Server Compliance Specialist
Job Summary
Focused on ensuring compliance and accuracy, the full-time remote Process Server Performance Specialist will review proofs of service submitted by field servers, provide coaching on documentation, and track performance metrics to enhance service quality.
Key responsibilities
- Review affidavits and certificates of service for accuracy and legal sufficiency, ensuring compliance with jurisdiction-specific requirements
- Coach field servers on correct document completion and resolve issues with "problem documents" to improve accuracy
- Track server performance through regular reporting and outreach, managing escalations and following up on service attempts
Required qualifications
- Strong attention to detail in legal documentation
- Experience with high-volume outreach and follow-up processes
- Ability to interpret jurisdiction-specific rules and regulations
- Proficiency in using reporting tools and logs, such as Skye
- Support-and-compliance mindset with a focus on accuracy and server success
Complete Job Description
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