Process & Technology Specialist
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Job Summary
Joining the Sales Operations team, the full-time Process & Technology Specialist will manage day-to-day CRM administration, build and maintain KPI dashboards, and support process automation and new platform rollouts in a remote work environment.
Key responsibilities
- Own day-to-day CRM administration, including user access and data hygiene enforcement
- Build and maintain KPI dashboards and inspection tools for Sales Operations
- Identify and implement process automations across the sales tech stack and support AI tool adoption
Required qualifications
- 3+ years of experience in sales/business operations, CRM administration, or a related technical support role
- Working knowledge of CRM administration, preferably Salesforce
- Experience building and maintaining dashboards and reports independently
- Strong interest in AI tools and their application in process automation
- Bachelor's degree in business, information systems, or a related field, or equivalent experience
Complete Job Description
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