Processing Support Specialist
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Job Summary
To support a growing healthcare practice, the full-time remote Processing Support Specialist will manage medical record requests, assist in new client onboarding, and ensure compliance with HIPAA guidelines while maintaining a high volume of processing tasks.
Key responsibilities
- Process medical record requests efficiently within 24-48 hours of receipt
- Assist in onboarding new clients by preparing workflows and ensuring training materials are complete
- Monitor incoming requests and provide feedback on request volume and issues to the Processing Manager
Required qualifications
- Experience working with EMR/EHR systems
- Background in medical records and/or release of information processing
- Ability to resolve issues independently and demonstrate sound judgment
- Strong organizational skills to coordinate across multiple teams
- Demonstrated communication skills for effective interaction with patients and team members
Complete Job Description
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