Product Information Center Representative
Job Summary
Supporting K-12 sales teams, the remote Product Information Center Representative will manage complex product inquiries, troubleshoot issues, collaborate with various teams, and maintain sales tools to enhance product understanding and customer support.
Key responsibilities
- Answer inquiries from Sales Representatives, Curriculum Specialists, and customer support teams
- Identify and resolve product-related issues with urgency
- Create and maintain sales tools for product demonstrations and training
Required qualifications
- Experience in the educational products industry and sales delivery
- Proven ability to meet service level expectations in fast-paced environments
- Strong analytical, research, and problem-solving skills
- Proficiency in Microsoft Word and Excel
Complete Job Description
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