Product Manager, Patient Access
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Job Summary
Experienced in managing complex B2B products, the full-time remote Product Manager, Patient Access will oversee the transformation of patient orders into lab samples, enhancing the user experience and expanding testing options while collaborating closely with engineering and operations teams.
Key responsibilities
- Drive patient engagement to ensure orders are fulfilled and samples collected accurately
- Manage logistics for sample collection and transport, ensuring timely delivery to labs
- Expand testing accessibility by launching new collection partners and improving patient experience
Required qualifications
- Experience with consumer products that involve physical components
- Proven track record in designing patient-centric experiences that drive completion
- Background in product management at an early-stage startup (Series A-C)
- Deep understanding of healthcare systems, incentives, and provider-patient dynamics
- Experience with complex B2B2C products and managing third-party dependencies
Complete Job Description
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