Product Manager, Patient Experience
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Job Summary
To enhance patient-facing experiences on a telehealth platform, the full-time remote Product Manager, Patient Experience will own product initiatives related to the patient portal, messaging, treatment status, refills, and renewals, collaborating with engineering, design, and clinical operations teams.
Key responsibilities
- Own product initiatives across the patient portal, messaging, treatment status, refills, and renewals
- Define and execute the product roadmap for patient-facing experiences
- Gather user feedback and product analytics to prioritize improvements and enhance usability
Required qualifications
- 2+ years of professional product management experience building and shipping software products
- At least 1 year of JavaScript/TypeScript experience
- At least 1 year of professional experience in an engineering role
- Experience working on SaaS products or complex web-based software
- Strong understanding of APIs, integrations, and modern web application development
Complete Job Description
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