Product Operations Manager
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Job Summary
Owning the product metrics operating system, the full-time remote Product Operations Manager will manage quarterly planning, release cycles, and customer feedback integration to enhance product outcomes and team efficiency.
Key responsibilities
- Define and manage the product metrics operating system, including dashboards and reporting cadence
- Run quarterly planning and oversee the 6-week release cadence, ensuring alignment on plans and product metrics
- Build and maintain a ticket intake process that organizes customer feedback into actionable themes for planning
Required qualifications
- 4+ years in product operations, technical program management, or engineering program management at a software company
- Experience running agile release cycles for engineering teams of 10 to 40 people
- Expertise in Jira and Confluence, with proficiency in dashboards and light automation
- Technical understanding to engage in architecture discussions and challenge estimates
- Ability to manage risks effectively and communicate issues promptly
Complete Job Description
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