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Product Support Analyst

Location: Remote
Compensation: Hourly
Reviewed: Fri, Sep 25, 2026
This job expires in: 30 days

Job Summary

Monitoring and maintaining data workflows, the full-time Product Support Analyst will collect, validate, and analyze healthcare data while ensuring accuracy and compliance with company and client requirements in a remote setting.

Key Responsibilities
  • Monitor and maintain data workflows, schedules, and metrics across R1 workflow systems
  • Identify and resolve data variances between client and R1 systems to support account resolution
  • Create operational reports and maintain standard operating procedures as workflows change
Required Qualifications
  • Proficiency with Microsoft Excel and Office applications, including data analysis functions
  • Experience performing data-quality checks and validations
  • Working knowledge of SQL for data extraction and manipulation
  • Experience with extract, transform, and load (ETL) solutions
  • Ability to identify discrepancy patterns and prioritize resolution activities

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