Production Operations Specialist

Job Summary

Managing the operational execution of provider and member notification mailing programs, the remote Production Operations Specialist will coordinate end-to-end print production processes, ensuring timely and compliant communications while supporting various regulatory and contractual initiatives.

Key responsibilities:

• Coordinate end-to-end print production for provider and member notification programs, including regulatory mailings
• Manage mail request intake, project tracking, production timelines, and stakeholder communication
• Serve as primary liaison with external print and fulfillment vendors while ensuring quality assurance activities

Required qualifications:

• 2+ years of experience in operations, project coordination, or related fields
• Experience managing multiple projects and deadlines simultaneously
• Proficiency with Microsoft Office, including Excel
• Solid organizational and analytical skills