Production Support Engineer
Job Summary
Seeking a full-time remote Production Support Engineer, the role focuses on providing operational support for complex cloud application systems, resolving technical issues, and ensuring compliance with security policies.
Key responsibilities:
- Perform high-level operational support and maintenance for cloud systems, including troubleshooting and resolving outages
- Document and report system issues while communicating with users and management regarding problem statuses
- Implement continuous improvement methodologies and maintain inventory of system assets
Required qualifications:
- Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field
- 8+ years of experience in systems engineering or a related field, particularly in production environments
- Proficiency in AWS and/or Azure Cloud services, including experience with S3, CloudWatch, and automation tools
- Strong proficiency in Linux/Unix and Windows operating systems along with scripting languages like Python or Bash
- Experience with network protocols, security measures, and compliance with industry standards
Complete Job Description
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