Production Support Engineer
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
Providing advanced technical support for complex applications, the full-time salaried Production Support Engineer will troubleshoot and resolve application issues, develop software solutions, and support end users while working onsite in Alpharetta, GA.
Key responsibilities
- Deliver Tier III support for complex applications, ensuring swift resolution of technical issues and service requests
- Analyze and resolve application errors reported by users, implementing software fixes and enhancements as needed
- Monitor system performance and collaborate with cross-functional teams to address technical problems and improve application stability
Required qualifications
- Bachelor's degree in Computer Programming, Information Technology, Computer Science, or equivalent experience
- 5-7 years of experience in application support, technical support, or systems administration
- Strong troubleshooting skills with a proven ability to resolve complex technical issues
- Experience with enterprise applications and end-user computing environments
- Knowledge of user access management and incident management practices
Complete Job Description
The complete job description is available to premium members. Premium membership includes:
Full access to 38,022 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to premium members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
