Products & Services Coordinator
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Job Summary
Supporting the EnergyWise Home program, the full-time remote Products & Services Coordinator will manage inbound and outbound customer calls, verify enrollment qualifications, and document service requests while ensuring compliance and customer satisfaction.
Key responsibilities
- Handle customer calls for the EnergyWise Home program, verifying information and completing enrollments while documenting Field Service Requests (FSRs)
- Participate in team projects and community outreach events, providing support for process improvements and storm recovery efforts
- Perform general administrative tasks, including maintaining procedures and tracking daily activities
Required qualifications
- High School Diploma/GED
- Minimum 2 years' related work experience
Complete Job Description
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