Professional Services Coordinator
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Job Summary
To support the deployment of healthcare technology solutions, the full-time Professional Services Coordinator will manage project timelines, scheduling, and logistics for customer implementations while working remotely across the Americas.
Key Responsibilities
- Coordinate implementation projects by scheduling kickoff calls, tracking tasks, and managing go-live dates
- Facilitate the handoff from Technical Implementation to Clinical Applications, ensuring timely on-site delivery and training
- Maintain accurate engagement tracking and reporting in Salesforce, providing updates to Presales and Customer Success teams
Required Qualifications
- Bachelor's degree in business, operations, healthcare administration, IT, or a related field, or equivalent experience
- 0 to 3 years of experience in project coordination, implementation, or customer operations, preferably in healthcare IT or imaging
- Basic familiarity with hospital IT concepts such as PACS, DICOM, and VPN
- Experience with Salesforce or similar CRM and project tracking tools
- Clinical or MRI experience is not required
Complete Job Description
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