Professional Services Operations Analyst
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Job Summary
Detail-oriented and analytical, the full-time Professional Services Operations Analyst will support the operational and financial administration of the Professional Services organization, ensuring accurate project information, timely billing, and effective reconciliation while working with various internal teams.
Key Responsibilities
- Create and maintain customer engagements and project structures in Kantata
- Own the accuracy of operational billing information and coordinate with Accounting for invoicing
- Serve as the primary functional administrator for Kantata, ensuring system integrity and user support
Required Qualifications
- Experience in professional services operations, project administration, or business systems administration
- Strong analytical skills with familiarity in billable time, budgets, and project financials
- Proficient in Excel for data comparison, reconciliation, and analysis
- Experience with PSA, ERP, CRM, or project management applications
- Ability to investigate issues to root cause and manage concurrent deadlines effectively
Complete Job Description
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