Program Analyst

Job Summary

Supporting key business operations, the part-time Program Analyst will provide operational and technical support, generate and analyze reports, and ensure data integrity while working remotely in a hybrid model.

Key responsibilities

• Provide operational and technical support to internal teams, ensuring timely resolution of issues and high customer satisfaction
• Generate, maintain, and analyze reports to support business operations and data-driven decision-making
• Review and validate data to ensure accuracy, completeness, and compliance with established standards

Required qualifications

• Experience in customer service, data entry, help desk support, or related business support roles
• Proficiency in Microsoft Office applications, particularly Microsoft Excel
• Strong attention to detail with the ability to manage, review, and analyze data accurately
• Experience generating reports and performing basic to intermediate data analysis
• Associate's or Bachelor's degree in Business Administration, Analytics, Information Systems, or a related field