Program Coordinator
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Job Summary
To support the execution of optimized retention marketing strategies, the full-time Program Coordinator will manage customer projects across SMS and email channels, collaborating with cross-functional teams to drive growth and conversions while working remotely.
Key responsibilities
- Deliver Attentive Service offerings to drive customer value through onboarding and recurring engagements
- Leverage platform expertise to design and build marketing tools, campaigns, and reports within the Attentive UI
- Execute cross-channel marketing initiatives, including promotional email campaigns and automated messaging programs
Required qualifications
- 1-2 years of customer-facing experience in a Customer Success, Support, or Agency role
- Prior experience with SaaS or E-Commerce platforms preferred
- Familiarity with email marketing execution, including campaigns and automated journeys
- Understanding of key metrics relevant to customer engagement and performance
- Strong organizational skills with the ability to prioritize and manage time effectively
Complete Job Description
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