Program Director of Workforce Experience

Job Summary

To enhance employee engagement, the full-time salaried Program Director of Workforce Experience will manage qualitative research logistics, facilitate talent activation experiences, and coordinate enterprise-level insights initiatives in a remote environment.

Key Responsibilities

• Own qualitative research operations, including recruitment, scheduling, and maintaining a searchable repository of findings
• Plan and facilitate talent and culture programs, ensuring effective communication and program coordination
• Build and manage the enterprise actioning insights portfolio, focusing on systemic experience gaps and measurable outcomes

Required Qualifications

• 10+ years of experience in qualitative research, research operations, or employee research within a large enterprise
• Bachelor's degree required; advanced degree preferred in behavioral science, organizational psychology, or a related field
• Strong background in qualitative research methodologies, including operations and synthesis
• Proven experience managing recurring programs from intake to delivery and reporting
• Practical experience utilizing AI in research operations and employee data handling