Program Manager

Job Summary

Owning the day-to-day operations of a large-scale, multi-site enterprise implementation program, the full-time remote Professional Services Program Manager will drive stakeholder engagement, manage timelines and milestones, and ensure team alignment across various workstreams.

Key responsibilities

• Manage recurring meeting cadence, agendas, and follow-through to maintain program momentum
• Engage cross-functional teams and customer stakeholders to keep all parties aligned with shared program goals
• Track risks and action items, proactively addressing potential blockers to ensure timely project delivery

Required qualifications

• 4+ years in program or project coordination, implementation management, or customer-facing delivery roles in an enterprise B2B SaaS environment
• Experience managing complex, multi-stakeholder programs across hundreds of locations
• Proven ability to keep large cross-functional efforts aligned and moving forward
• Strong organizational skills in scheduling, documentation, and follow-through
• Familiarity with technical topics such as system integrations and data migration at a coordination level