Program Manager, Analytics Operations

Job Summary

To support a growing analytics team, the full-time Program Manager, Analytics Operations will lead program delivery, facilitate planning events, and track delivery metrics while working remotely across North America.

Key responsibilities

• Facilitate program increment quarterly planning events and lead retrospectives to align teams on objectives and delivery commitments
• Track and report delivery metrics, collaborating with Analytics leaders to set annual KPI objectives and identify risks
• Manage end-to-end program delivery across teams, applying appropriate methodologies and maintaining quarterly program plans and schedules

Required qualifications

• 5+ years of program or project management experience in technology-centric environments
• Proficiency in Agile and Waterfall methodologies, with experience using project management tools like JIRA or Microsoft Project
• Demonstrated experience applying AI tools to improve program management workflows
• Bachelor's degree preferred; PMP certification is a plus
• Accountable and self-starting, with strong communication skills to update leadership on program status