Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, acting as a liaison between clinical, contact center, and IT teams, primarily utilizing EPIC systems.

Key responsibilities

• Manage program outcomes from initiation to close-out, coordinating multiple workstreams across departments
• Proactively identify program risks and develop mitigation strategies while ensuring compliance with policies and procedures
• Facilitate collaboration among diverse stakeholders, ensuring alignment and support for program objectives

Required qualifications

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or a minimum of eight years of relevant experience including two years in program management
• Minimum one year of experience in a leadership role
• Experience with change management and strategic program management
• Strong financial acumen and ability to manage program financials
• Proficiency in applied data analysis and project management tools