Program Manager IV

Job Summary

Managing medium-to-large scale programs focused on improving member experience, the full-time remote Program Manager IV will coordinate efforts between clinical needs, contact centers, and IT, utilizing EPIC systems to enhance appointment scheduling workflows.

Key responsibilities:

• Leads program teams by coordinating resources and monitoring program performance to achieve strategic business goals
• Identifies and mitigates program risks, ensuring compliance with policies and procedures while facilitating stakeholder engagement
• Develops and manages complex program plans, including scope, schedule, and resource forecasts, while overseeing financials and vendor performance

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five (5) years of project management experience, including two (2) years in program management, or eight (8) years of project management experience with two (2) years in program management
• Minimum one (1) year of experience in a leadership role
• Experience in managing diverse relationships and facilitating cross-functional collaboration
• Proficiency in change management and strategic program management
• Strong financial acumen and experience with contract negotiations