Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, while coordinating between clinical, contact center, and IT teams using EPIC systems.

Key responsibilities:

• Leads program teams and manages multiple workstreams to achieve strategic business goals
• Monitors program performance, identifies risks, and develops mitigation plans to ensure successful outcomes
• Facilitates collaboration among diverse stakeholders and ensures adherence to policies and procedures

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of experience in project management with two years in program management
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience working with labor relations and learning/curriculum development is preferred