Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams while utilizing EPIC systems such as Cadence and MyChart.

Key responsibilities

• Leads program teams to achieve strategic business goals, coordinating resources and monitoring compliance with policies and procedures
• Identifies and mitigates program risks, ensuring stakeholder alignment and facilitating communication across diverse groups
• Develops and manages complex program plans, including financial oversight and organizational change management activities

Required qualifications

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of relevant experience with two years in program management
• At least one year of experience in a leadership role, with or without direct reports
• Experience in managing diverse relationships and facilitating team collaboration
• Proven ability in change management and strategic program management
• Strong financial acumen and experience with project management tools