Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, IT, and contact center teams while utilizing EPIC systems.

Key responsibilities:

• Develops and manages complex program plans, ensuring alignment with strategic business goals and compliance with policies
• Facilitates collaboration among cross-functional teams and stakeholders to drive program outcomes and address performance feedback
• Proactively identifies program risks and issues, implementing mitigation strategies and ensuring effective communication with stakeholders

Required qualifications:

• Bachelor's degree from an accredited institution and a minimum of five years of project management experience, including two years in program management, or eight years of project management experience with two years in program management
• One year of experience in a leadership role, with or without direct reports
• Experience with program financial management and vendor performance reviews
• Proven ability to manage diverse relationships and facilitate team collaboration
• Knowledge of change management and strategic program management practices