Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams while utilizing EPIC systems like Cadence and MyChart.

Key responsibilities:

• Manage and monitor program performance, ensuring alignment with strategic business goals and adherence to policies
• Facilitate collaboration among cross-functional stakeholders and provide actionable feedback to enhance team performance
• Identify and mitigate program risks while developing and executing user adoption and training plans for organizational change

Required qualifications:

• Bachelor's degree from an accredited college or university with a minimum of five years of experience in project management, including two years in program management, or eight years of project management experience with two years in program management
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience with change management and strategic program management