Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focusing on appointing and scheduling workflows, while serving as a liaison between clinical needs, contact center operations, and IT.

Key responsibilities:

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals
• Proactively identify program risks and develop mitigation strategies while monitoring compliance with policies and procedures
• Facilitate collaboration among diverse stakeholders and provide insights to senior management regarding program goals and deliverables

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of experience in project management with two years in program management
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience working with labor relations and learning curriculum development is preferred