Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams while utilizing EPIC systems such as Cadence and MyChart.

Key responsibilities:

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals
• Identify and mitigate program risks and issues while monitoring compliance with relevant policies and procedures
• Facilitate collaboration among diverse stakeholders and provide insights to senior management for program delivery

Required qualifications:

• Bachelor's degree from an accredited college or university with a minimum of five years of experience in project management, including two years in program management, or eight years of experience in project management with two years in program management
• Minimum one year of experience in a leadership role
• Experience with change management and cross-functional collaboration
• Proficiency in managing program financials and vendor performance
• Knowledge of the healthcare industry and strategic program management practices