Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, acting as a liaison between clinical needs, contact centers, and IT while utilizing EPIC, specifically Cadence and MyChart.

Key responsibilities:

• Leads program teams by coordinating resources and monitoring program performance to achieve strategic business goals
• Identifies and mitigates program risks and issues while ensuring compliance with policies and procedures
• Facilitates collaboration among diverse stakeholders and manages vendor performance and contract negotiations

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management or a directly related field, including at least two years in program management
• Alternatively, a minimum of eight years of experience in project management or a directly related field, including at least two years in program management
• One year of experience in a leadership role with or without direct reports