Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating across clinical, contact center, and IT teams while utilizing EPIC systems like Cadence and MyChart.

Key responsibilities:

• Lead program teams by coordinating resources and monitoring progress to achieve strategic business goals
• Identify and mitigate program risks while ensuring compliance with policies and procedures
• Facilitate collaboration among diverse stakeholders, providing insights and recommendations for program delivery

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of relevant experience with two years in program management
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience in managing complex program plans, including scope and resource forecasting
• Proven ability to engage and collaborate with cross-functional teams and external stakeholders
• Strong financial acumen and experience in managing program financials