Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, acting as a liaison between clinical, contact center, and IT teams while utilizing EPIC systems.

Key responsibilities:

• Develops and manages program plans, ensuring alignment with strategic business goals and compliance with policies
• Proactively identifies program risks and issues, implementing mitigation strategies and ensuring stakeholder engagement
• Facilitates cross-functional collaboration and communication to drive program outcomes and support organizational change management

Required qualifications:

• Bachelor's degree from an accredited institution and a minimum of five years of project management experience, including two years in program management, or eight years of project management experience with two years in program management
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience in managing diverse relationships and facilitating team collaboration
• Proven ability in change management and strategic program management
• Strong financial acumen and ability to manage program financials effectively