Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, serving as a liaison between clinical needs, contact centers, and IT, while leveraging EPIC systems like Cadence and MyChart.

Key responsibilities:

• Manage program outcomes from initiation to close-out, coordinating internal and external resources
• Monitor program performance, risks, and compliance, developing mitigation plans as needed
• Facilitate collaboration among diverse stakeholders and ensure alignment with program goals

Required qualifications:

• Bachelor's degree from an accredited college or university
• Minimum five (5) years of experience in project management, including two (2) years in program management
• One (1) year of experience in a leadership role
• Experience with change management and cross-functional collaboration
• Proficiency in program management tools and methodologies