Program Manager IV

Job Summary

Focusing on improving member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs related to appointing and scheduling workflows, acting as a liaison between clinical needs, contact centers, and IT while working primarily in EPIC, Cadence, and MyChart.

Key responsibilities

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals
• Develop and monitor program plans, including scope, schedule, and resource allocation, while identifying and mitigating risks
• Facilitate collaboration among cross-functional teams and stakeholders to drive program success and improve processes

Required qualifications

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of experience in project management with two years in program management
• Minimum one year of experience in a leadership role
• Experience working with labor relations (preferred)
• Experience in learning and curriculum development (preferred)