Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, serving as a liaison between clinical needs, contact center operations, and IT.

Key responsibilities:

• Manage and monitor program activities, ensuring compliance with policies and achieving strategic business goals
• Develop and execute program plans, including scope management, scheduling, and resource allocation
• Facilitate collaboration among cross-functional teams and stakeholders to drive program success and address performance feedback

Required qualifications:

• Bachelor's degree from an accredited college or university with a minimum of five (5) years of project management experience, including two (2) years in program management, or eight (8) years of relevant experience including two (2) years in program management
• Minimum one (1) year of experience in a leadership role
• Experience with EPIC systems, particularly Cadence and MyChart
• Proven ability to manage complex program plans and financials
• Strong skills in change management and stakeholder engagement