Program Manager IV

Job Summary

Seeking a full-time remote Program Manager IV focused on Appointing System Optimization, this role will manage medium-to-large scale programs aimed at enhancing member experience through effective strategies and collaboration between clinical, contact center, and IT teams, primarily utilizing EPIC systems.

Key responsibilities:

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals
• Facilitate collaboration among cross-functional teams and stakeholders to drive program outcomes and address performance feedback
• Monitor program risks and compliance, developing mitigation plans and ensuring adherence to policies and procedures

Required qualifications:

• Bachelor's degree from an accredited college or university and at least five years of experience in project management, including two years in program management, or eight years of relevant experience
• Minimum one year of experience in a leadership role, with or without direct reports
• Experience in managing complex program plans and financials
• Proven ability to build relationships with diverse stakeholders and vendors
• Knowledge of change management and program management best practices