Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams primarily using EPIC, Cadence, and MyChart.

Key Responsibilities

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals and stakeholder coordination
• Proactively monitor program risks and issues, developing mitigation strategies and ensuring compliance with relevant policies and procedures
• Facilitate collaboration among cross-functional teams to drive program success and improve operational efficiencies

Required Qualifications

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management, including two years in program management, or eight years of relevant experience including program management
• Minimum one year of experience in a leadership role
• Experience with change management and strategic program management
• Proficiency in project management tools and applied data analysis
• Strong financial acumen and negotiation skills