Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on appointing and scheduling workflows, acting as a liaison between clinical, contact center, and IT teams while utilizing EPIC systems like Cadence and MyChart.

Key responsibilities:

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals
• Proactively monitor program risks and issues, developing mitigation plans and ensuring compliance with policies
• Facilitate collaboration among diverse stakeholders and provide insights to senior management on program delivery

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years in project management, including two years in program management, or eight years of relevant experience with two years in program management
• Minimum one year of experience in a leadership role
• Experience with change management and program financial monitoring
• Proficiency in managing cross-functional relationships and vendor performance
• Ability to navigate ambiguity and influence stakeholders effectively