Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams, and utilizing EPIC systems like Cadence and MyChart.

Key responsibilities:

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals
• Identify and mitigate program risks while monitoring compliance with policies and procedures
• Facilitate collaboration among diverse stakeholders and manage vendor performance and contract negotiations

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management or a directly related field, including at least two years in program management, or a minimum of eight years of relevant experience including program management
• Minimum one year of experience in a leadership role
• Experience with change management and strategic program management
• Proficiency in applied data analysis and project management tools
• Strong financial acumen and negotiation skills