Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams while utilizing EPIC systems.

Key responsibilities:

• Coordinates and monitors program teams and resources to achieve strategic business goals from initiation to close-out
• Develops and manages complex program plans, ensuring compliance with policies and procedures while identifying and mitigating risks
• Builds relationships with stakeholders, vendors, and senior management to ensure alignment and support for program objectives

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years of experience in project management or a directly related field, including two years of program management experience, or eight years of relevant experience including program management
• Minimum one year of experience in a leadership role with or without direct reports
• Experience working with labor relations and learning/curriculum development is preferred