Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams while utilizing EPIC systems like Cadence and MyChart.

Key responsibilities:

• Manage program activities from initiation to close-out, ensuring alignment with strategic business goals
• Identify and mitigate program risks, ensuring compliance with policies and procedures
• Facilitate collaboration among cross-functional teams and stakeholders to drive program success

Required qualifications:

• Bachelor's degree from an accredited college or university and a minimum of five years experience in project management or a directly related field, including two years in program management, OR eight years of relevant experience including two years in program management
• Minimum one year of experience in a leadership role
• Experience with change management and organizational change initiatives
• Proficiency in project management tools and methodologies
• Strong financial acumen and ability to manage program financials