Program Manager IV

Job Summary

To enhance member experience, the full-time remote Program Manager IV will manage medium-to-large scale programs focused on optimizing appointing and scheduling workflows, collaborating with clinical, contact center, and IT teams while utilizing EPIC systems.

Key responsibilities:

• Develops and manages complex program plans, ensuring compliance with policies and procedures
• Monitors program performance, identifies risks, and implements mitigation strategies
• Facilitates collaboration among cross-functional stakeholders to achieve program objectives

Required qualifications:

• Bachelor's degree from an accredited institution with a minimum of five years of project management experience, including two years in program management, or eight years of relevant experience including two years in program management
• At least one year of experience in a leadership role
• Experience working with labor relations and learning curriculum development is preferred